Regions Director, Business Dev Mgr, Fire Officer, Credit Head, and Training Head Job vacancies at G4S in Kenya 2012
Our client, G4S Kenya Limited, is the world’s leading security solutions organisation which specialises in outsourcing of business processes in sectors where security and safety risks are considered a strategic threat.
G4S operates in over 25 countries in Africa and employs over 110,000 people on the continent.
The organisation considers its employees its biggest assets and strives to engage the best, develop their competence, provide opportunities and inspire them to deliver their best.
G4s Kenya Limited wish to recruit highly motivated and professional staff to fill the following positions:
Director, Regions (ESS 487)
Reporting to the Managing Director, the jobholder will have overall operational responsibility for nine business dusters outside Nairobi. S/he will be responsible for:
- Effectively analysing, understanding, managing and controlling of the financial performance of all the services across the business clusters by managing the relationship between actual results, budgets and forecasts
- Initiating cost saving models and control with overhead control and delivery of budgeted revenue targets and profitability
- Delivering a superior, market leading service to customers through robust operational management, including effective labour management and cost controls, focusing on service delivery and adherence to strict SLAs
- Providing effective leadership, development and management of a dedicated team of operational staff
- Client retention and customer satisfaction through ensuring that G4S deliver world clacs service to its customers
- Operational management across business clusters including overseeing national projects across the service lines
- Developing and implementing business strategy in line with evolving market needs
- • Driving revenue growth strategy; cost control, debt collection and overall profitability
The successful candidate will have a business degree from a recognised university and post qualification experience at a strategic level in an organisation in the service industry.
Training in security and risk management training will be a distinct advantage.
S/he will have over seven years experience in operations management, preferably in the protective security services industry.
The ideal candidate will need to be an innovative thinker with a high level of personal motivation and drive, proven business acumen, excellent presentation and communication skills.
Business Development Manager (ESS 488)
Reporting to the Sales and Marketing Director, the jobholder will have joint responsibility for sales teams for various service line divisions and will be responsible for driving business development in G4S’s multi-product offerings, structuring, implementing and monitoring the sales commission processes.
The jobholder will also be responsible for:
- Owning, developing and implementing sales and marketing strategy to position G4S in the sector
- Identifying short, mid and long term opportunities and business potential
- Liaising effectively with operators on key account process including billings and accounts receivables
- Coordinating internal resources m ensure optimum corporate performance levels in meeting customer requirements and satisfaction
- Ensuring internal operations are well controlled and delivered within set timescales and policy
- Providing regular reports to the business concerning sector and major account activities ‘ Promoting G4S’s image within the sector, key account and initiate relationship programs
- Leading bid preparation and tender negotiation of contracts with clients in line with company procedures and objectives
The successful candidate will have a Bachelors degree, professional training in sales management, and seven years experience in leading sales processes and management.
S/he will also have experience in deploying and managing change and will possess experience in contract management, facilitation, project management and the ability to network, strong business acumen as well as competence in business/market segmentation.
An MBA will be an added advantage.
Chief Fire Officer (ESS 489)
The jobholder will required to ensure that G4S Fire and Rescue Service fully discharge its duties to respond to fire and other emergencies.
S/he will also be responsible for providing commercial direction for the Fire Services and Emergency Response Services business unit to ensure that the division achieves its business objectives including revenue growth, cost control, achievement of budgeted profitability.
The jobholder will also be responsible for:
- Developing the marketing strategies to maximize organic growth as per set budget year on year
- Targeting and fully exploiting business growth opportunities to achieve increase in business volumes
- Cost control and ensuring maximum and efficient utilisation of key resources
- Ensuring operational efficiency of the business operations to meet agreed service levels
- Carrying out and overseeing fire risk assessments/audits and facilitating training on fire fighting, first aid and general disaster response
- Managing of debt portfolio for business operations
The successful candidate will have a Bachelors degree in Engineering Sciences and seven years experience in a senior position in the Fire Protection Industry/disaster response and management.
S/he will also need to demonstrate proven business acumen, leadership and management skills as well as sales and operational experience.
The ideal candidate should be an exceptional communicator and negotiator and will need to be an independent thinker with high level of integrity.
Head of Credit (ESS 490)
Reporting to the Finance Director, the jobholder will oversee the credit function nationally. S/He will also be required to ensure that G4S’ debts are collected in line with company policy, handle customer accounts by resolving complaints and inquiries made on existing accounts.
The jobholder will also be responsible for:
- Developing the company credit policy in liaison with sales, financial and purchasing management
- Preparing the annual debtor days’ budget, with adjustments for proposed marketing campaigns
- Periodic reporting to senior management and managing strategic change to credit function’s systems, objectives, departments and structures
- Protecting the overall quality of the debtor asset and preparation of debtors budget
- Negotiating with suppliers, e.g. credit information, credit insurance and debt collection agencies
- Categorising customers by investment level risk, assessing creditworthiness of new and existing customers and ceasing the supply of goods or services to overdue accounts;
- Handling disputed accounts and negotiating to bring payment into line with terms
- Undertaking complex reconciliations, and compile documentation for legal action
The successful candidate will have a Bachelors degree in a relevant field, CPA (K)/ACCA and more than five years experience in debt collection or a related field.
S/he will also have high level of personal motivation and drive, possess excellent interpersonal skills and be a strong and inspiration team leader.
Head of Training Academy (ESS 491)
The jobholder will oversee the delivery of industry specific training for G4S staff and will have overall administrative responsibility for the academy, curriculum development and delivery.
S/He will serve as a member of the Learning and Development Team and will work with the team to identify customer or sector specific needs and design appropriate interventions to deliver relevant training programmes.
The jobholder will also be responsible for:
- Planning, convening and delivering security training courses and workshops to staff, to ensure improvement in the competence of front line service delivery staff;
- Designing commercially viable industry specific programmes and keeping up to date with developments in training methodology and industry specific issues;
- Liaising with customers and other stakeholders to ensure training needs are understood and met through the delivery of high class technical/operational training for all G4S product lines
- Contributing to the design, planning and reviewing of courses across the business in a multi – product business and working with Learning & Development Manager to develop training material and ensure consistency in use of materials and training practice
- Liaising and offering support where appropriate for training courses to ensure consistency of practice
- Ensuring the efficient administration and smooth running of courses by working closely with operational teams and the larger HR team
The successful candidate will have a Bachelors degree and at least five years relevant experience, preferably in a security training role.
S/he will also have attended training of trainers course and should possess a good understanding of DIT processes and procedures.
The ideal candidate needs to demonstrate competence and enthusiasm for practical training methods and a sound appreciation of technical issues affective commercial security in Kenya.
Interested candidates can also access the detailed job profile on www.careers.g4s.com
If you believe you fit the required profile, please send your applications in confidence to ess.ke@ke.pwc.com by Friday 14 December 2012 quoting the job reference number and the title of the position you are applying for.
In addition, please attach a curriculum vitae that contains details of your qualifications, experience, present position, current remuneration, expected remuneration as well as copied of professional/academic certificates.
Include your day and evening telephone numbers, email address and names and address of three references.
Only shortlisted candidates will be contacted.
